ct66's Privacy Policy — Your Information Is Safe with Us
It is our commitment to transparently explain how your personal information is collected, used, and kept secure on the ct66 platform.
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of ct66. By accessing, registering on, or using any service on the ct66.bar website, you are considered to have agreed to this Policy.
ct66 operates a safe and reliable online betting and casino platform for users in Bangladesh. We believe your personal information is your property, and protecting that information is our fundamental responsibility. The purpose of this Policy is to clearly explain what types of information we collect, why we collect it, and how we manage that information.
If you have any questions about this Policy, you can contact us at any time. We always operate with transparency and treat your privacy with the highest importance.
What Information We Collect
We collect the following types of information to provide services on the ct66 platform, ensure security, and improve the user experience:
2.1 Information You Provide Directly
Information you voluntarily provide when you create an account on ct66 or contact us:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Government-issued document details provided for identity verification (such as a National ID card)
- Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
- Details of your conversations with the support team
2.2 Automatically Collected Information
When you use the ct66 website, certain technical information is collected automatically:
- IP address and device type
- Browser and operating system information
- Session duration and usage patterns
- Information collected from cookies and similar tracking technologies
- Transaction history and gaming activity data
2.3 Information Received from Third Parties
Information may sometimes be collected from third-party verification services for security checks and fraud prevention. This information is used solely to confirm identity and is not used for any other purpose.
Use of Information & Purpose
ct66 uses the collected information for the following purposes:
3.1 Account & Service Management
- Creating, verifying, and maintaining your account
- Processing deposits, withdrawals, and other financial transactions
- Giving you access to all features of the platform
- Managing bonuses, rewards, and promotional offers
3.2 Security & Compliance
- Detecting and preventing fraud, money laundering, and unauthorized activity
- Age verification (access limited to users aged 21 and above only)
- Complying with applicable laws and regulations
- Ensuring responsible gaming
3.3 Communication & Support
- Sending important notifications related to your account
- Resolving your issues through 24/7 customer service
- Informing you about changes or updates to services
3.4 Service Improvement
- Improving platform functionality and user experience
- Identifying and resolving technical issues
- Developing and testing new service features
Information Disclosure & Sharing
Important: ct66 never sells your personal information to third parties. Information is shared only in the limited circumstances described below.
ct66 may disclose or share information in the following cases:
4.1 Service Provider Partners
Limited information may be shared with trusted third parties for payment processing, identity verification, and security services. These partners operate under our instructions and are provided only the information necessary to complete their specific tasks.
4.2 Legal Obligations
Information may be disclosed where it is legally required to do so in order to comply with a court order, a lawful request from a government authority, or applicable law.
4.3 Fraud Prevention
Information may be shared with relevant authorities to prevent fraudulent activity, money laundering, or other illegal acts.
4.4 Business Transfers
Information may be transferred in the event of a business merger, acquisition, or restructuring. In such cases, we will notify you in advance.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the ct66 website. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions, security verification, and basic functionality.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Help us understand platform usage and improve our services.
5.2 Cookie Control
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some services to not function properly.
Data Protection & Security Measures
ct66 applies industry-standard security measures to keep your information safe:
- SSL Encryption: All data transferred between the website and our servers is protected by SSL encryption.
- Data Encryption: Strong encryption is used when storing sensitive information.
- Access Controls: Only authorized staff are granted access to the information they need.
- Regular Security Audits: Regular security assessments are conducted to identify and address potential vulnerabilities.
- Secure Payment Gateway: All financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer are processed securely.
While we are committed to ensuring the highest level of security, no one can guarantee complete security on the internet. We therefore advise you to keep your password confidential and to use caution when on public Wi-Fi.
Data Retention
ct66 retains your information for as long as necessary. In general, all information is retained while your account is active. Even after an account is closed, some information may be kept for the following reasons:
- Meeting legal and regulatory obligations
- Resolving disputes and defending against legal claims
- Handling account recovery requests
- Fraud investigation and security purposes
When the retention period expires or there is no longer a valid reason to retain data, we securely delete or anonymize it.
Your Rights & Choices
As a ct66 user, you have the following rights over your own information:
8.1 Right to Access
You may request a copy of the personal information we hold about you. We will fulfill this request within a reasonable time.
8.2 Right to Rectification
If any of your information is incorrect or incomplete, you can contact us to have it corrected.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.
8.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
8.5 Opt-Out of Marketing Communications
You may opt out of promotional communications at any time. However, important account-related notifications cannot be turned off.
To exercise any of the above rights, please contact our support team. We will properly review and fulfill your request.
Protection of Minors
ct66 is for users aged 21 and above only. We do not knowingly collect information from minors. If we become aware that a minor has provided information, we will immediately delete that information and close the associated account.
As part of the identity verification process, we confirm the age of all new users. If a parent or guardian suspects their child has registered on ct66, please contact our support team directly.
Policy Changes
ct66 may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:
- Sending a notification to your registered email address
- Displaying a clear notice on the website
- Including the date of the latest update in the revised Policy
If you continue using ct66 after changes are made, you will be considered to have accepted the updated Policy. We therefore ask that you read notifications promptly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is always here for you. We can respond in both Bengali and English.
After receiving your request or complaint, we will respond as quickly as possible. Thank you sincerely for your trust and confidence in ct66.